1. Introduction
These Terms and Conditions govern your use of the website operated by UHU SCOTLAND LTD and the services provided by our Scottish meat production company. By accessing this website, browsing our product ranges, or engaging with our services, you agree that you have read and understood these Terms and Conditions. Please read these terms carefully before accessing or using our sites or services.
2. Acceptance of Terms
By visiting our site or placing an order for any of our premium Scottish meat or poultry products, you confirm your acceptance of these Terms and Conditions, along with our Privacy Policy and our Cookie Policy, as well as any other legal notices or policies posted on our website from time to time. If you do not agree with any part of these terms, you should refrain from using the website or our services.
3. Eligibility and User Obligations
Our services are intended for individuals or businesses who have the legal capacity to enter into binding contracts under the laws of Scotland and the United Kingdom. By using our website or placing an order, you warrant that you meet this eligibility requirement and, where applicable, are authorised to act on behalf of a business customer.
Users must ensure that all information provided during product enquiries, wholesale discussions, or bookings is accurate, complete, and up to date. This includes contact details, delivery information, and any specifications relating to your order. You are responsible for promptly updating us if any of your details change while we are processing your order or enquiry.
4. Service Overview
UHU SCOTLAND LTD offers premium Scottish meat and poultry products to both retail and wholesale clients. Our product range includes fresh cuts, cured meats, sausages, ready-to-cook selections, and speciality Scottish produce.
Further details about the nature and scope of our services are provided across our website, including the Products and Wholesale pages, which explain our offering for household customers, hospitality partners, retailers, and other trade clients.
5. Order Processing and Payment
Orders for our products are processed upon receipt of full payment, unless otherwise agreed in writing for specific wholesale arrangements. Payment methods and transactional details, including any applicable surcharges or discounts, are clearly provided at checkout or during the confirmation of a wholesale agreement.
We reserve the right to refuse, suspend, or cancel any order or service request where permitted by law, including (but not limited to) instances of suspected fraud, misuse of our website, unavailability of products, or non-payment. In such cases, any payment already received for an order that cannot be fulfilled will normally be refunded in accordance with applicable legal requirements.
6. Pricing and Availability
All prices for products and services displayed on our website are listed in pounds sterling (GBP) and, unless otherwise stated, include applicable taxes. We take care to ensure that pricing is accurate at the time it is published, but errors may occasionally occur.
Product availability, weights, and specifications are subject to change in line with seasonal supply, stock levels, and production requirements. If a change occurs that materially affects your order, we will endeavour to notify you as soon as reasonably practicable and provide options which may include substitution, revised pricing, a new delivery timeframe, or cancellation with a refund where appropriate.
7. Delivery and Collection
Details of our delivery and collection options, including available locations, estimated timeframes, handling of chilled or frozen goods, and any applicable fees or minimum order values, are provided at checkout or as part of your order confirmation. Specific arrangements may differ for retail and wholesale customers.
We will always use reasonable efforts to meet agreed delivery or collection times; however, we are not responsible for delays or failures in delivery arising from factors beyond our reasonable control, including (but not limited to) adverse weather conditions, transport disruptions, supplier issues, or regulatory inspections. Risk in the products generally passes to you upon delivery to the specified address or upon collection.
8. Returns and Refunds
Details regarding returns, exchanges, or refunds of meat and poultry products supplied by UHU SCOTLAND LTD are governed by our Returns Policy, which is designed to reflect both food safety obligations and your consumer rights. Because many of our products are perishable goods, specific restrictions may apply to returns once a product has left our control.
If you believe that a product is defective, damaged on arrival, or does not match your order, you should contact us as soon as possible using the details in the Contact Information and Updates section below or via the forms on our Contact Us page. We will review each case individually and, where appropriate, may offer a replacement, partial refund, or full refund in line with our Returns Policy and applicable law.
9. Liability and Disclaimers
We are committed to the quality, safety, and traceability of our Scottish meat and poultry products and operate robust standards across our production and supply chain. However, to the extent permitted by law, we disclaim liability for any indirect, consequential, or purely economic loss arising out of or in connection with the use of our website, reliance on website content, or the purchase and use of our goods.
Nothing in these Terms and Conditions is intended to exclude or limit liability where such exclusion or limitation would be unlawful, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation. Your statutory rights as a consumer are not affected.
10. Intellectual Property
All content provided on this website, including but not limited to text, imagery, product descriptions, graphics, logos, trade names, layout, and design elements, is the intellectual property of UHU SCOTLAND LTD or our licensors. This content is protected by copyright, trademark, and other intellectual property laws.
No part of this website may be copied, reproduced, distributed, adapted, or otherwise used for any commercial purpose without our prior written consent or the consent of our licensors where applicable. You may view and print content for your own legitimate personal or internal business reference, provided that you do not remove or alter any proprietary notices.
11. Contact Information and Updates
If you have any questions about these Terms and Conditions, or wish to discuss an order, delivery, or other aspect of our services, you can contact UHU SCOTLAND LTD using the following details:
Email: [email protected]
Telephone: +447350816261
Address: 1b Lyon Road, Linwood Industrial Estate, Linwood, Paisley, Scotland, PA3 3BQ
We reserve the right to modify or update these Terms and Conditions at any time. Updated versions will be posted on this page and will take effect from the date of publication. We recommend that you review this page periodically to stay informed about the terms that apply to your use of our website and services.